UPDATED - May 3, 2011 3:08pm
I sent Vibram an email with a link to this website about 4 hours ago.
Here's the email I just got back:
Thank you for your inquiry and your delightful website. We warranty all FiveFingers for 90 days after the date of purchase. You’re a bit outside of our warranty but we can replace your KSOs for you as a courtesy.
I’ve entered a new order on your behalf for a pair of men’s Black/Orange KSOs in size 42 to be shipped to:
Your replacement order number is ANUMBER. If you wish to check the status of your order, you can either respond to this e-mail or call our office and reference your order number.
I’ve also e-mailed you a pre-paid shipping label via UPS. Please use that label to return the defective shoes to our warehouse. Thank you!